سياسة الخصوصية

We collect the following types of information to enable you to provide delivery services through our platform:

a. Personal Data and Credentials

We collect your full name and phone number when creating an account, in addition to:

• Driver's license
• Vehicle registration documents
• Insurance data
• ID used to verify your identity

b. Location Data (Continuous Tracking)

This is necessary for:

• Efficiently matching customer orders
• Tracking delivery progress by customers for safety purposes
• Accurately calculating your earnings

c. Performance and Payment Data

• Details of orders you accept and complete
• Performance records
• Customer ratings
• Financial data required for payment transfers

d. Usage and Technical Logs

• Device information (phone type, operating system)
• IP address
• Crash logs
• App interaction details to improve performance and service

We use data for the following purposes only:

• Service Provision and Order Routing: Receiving customer orders, matching orders to your location, executing deliveries, and managing your account
• Payments: Processing and transferring your earnings accurately
• Service Improvement and Security: Analyzing operational performance, evaluating service quality, and monitoring safety compliance
• Verification and Compliance: Periodically verifying your documents and complying with traffic laws and regulations
• Communication: Sending notifications about orders, earnings, and administrative updates

We do not sell or rent your data to any third party. We share data only for the following purposes:

• With Customers: We share your name (or driver code), rating, and vehicle location during delivery
• With Payment Providers: To securely process payments and transfer earnings
• For Legal Reasons: When required by law or court order

We retain your data as long as your account is active or as needed to provide services, for legal compliance purposes, and dispute resolution.

• We use strict technical and administrative measures to protect your data
• All sensitive data is encrypted during transmission and storage
• Data access is restricted to authorized personnel only
• Never share your password with anyone

You have the right to:

• Access and Modify: Request access to your personal data and modify or update it
• Deletion: Request deletion of your account and personal data, except for data that must be retained for legal reasons

We may use cookies to improve user experience within the app and analyze performance. We do not use them to track you outside the app.

We comply with local and international data protection laws.

We may update this policy from time to time. You will be notified of any significant changes within the app, and it is recommended to review the policy regularly.